Good venue, parking facilities not great.
4
4
Date of visit: October 2019
I have experience of challenges around: dexterity or coordination and seeing.
Overall Rating
Good
Overall the venue was good. Nice and bright, which helps me as I'm visually impaired, and the staff were very supportive when it came to giving me assistance. I couldn't see any blue badge parking nearby though, although there was a drop-off right outside, and a fellow attendee who is also a wheelchair user commented that the parking was 'quite a bit away'.
Disabled Access In and Around
Good
The area is open plan, step free, and easy to navigate. Signage is clear. The only thing that is difficult to navigate, as a VI person, is the slight incline up to the main auditorium. This is more of a surprise than a difficulty and once you know it's there it's easy to navigate. I was sat in the 2nd row from the front, and not in the accessible seating area. I did not have a free +1 'carer ticket' as I was told I could only get one of these if I was sat in the accessible seating area, which I chose not to do as I didn't want to take a valuable wheelchair space.
Parking & Transport
Good
Public transport links are good - the train station has lift access and the bridge is step free. There is a drop off point right outside. The parking arrangements really let it down, there is blue badge parking in the multi-story carpark nearby, but it's 500m away.
Accessible Toilets
0I can't personally comment on the accessible toilets as I didn't use them.
Staff
Excellent
Staff were helpful throughout.
Additional Information
A bit disappointed that they don't offer companion tickets in the main seating area. As a blind person, I don't want to take up the wheelchair accessible seating but if I want a companion ticket - as is standard at most other Glasgow venues - then I'm not able to get one.
