Asda Stockton Supercentre

kjk

10 Nov 2024

Friendly and accessible inside but parking needs addressing

4

4

Date of visit: October 2024

I have experience of challenges around: moving around

Overall Rating

Good

I was dissapointed to see that some of the disabled spots at the front of the car park I used to use were changed to electric charging or click and collect but the pharmacist was helpful and all other staff I encountered were friendly. The lift was easy to find and big enough to manouver and there was a wider till for disabled access.

Disabled Access In and Around

Good

Parking & Transport

Average

I got there by car and noticed that there are a lot less disabled parking spaces than were available even just last year, in order to add electric parking spaces and click and collect spaces they have just put them where a lot of the disabled spaces were and haven't placed more elsewhere to compensate

Accessible Toilets

Good

Accessible toilet was easy to find and manoeuver with rails and space for others if needed.

Staff

Excellent

Staff were friendly and helpful