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    Balallan Bistro

    Isle of Lewis

    Fully accessible Bistro /Museum and Historical Society

    5

    Date of visit: September 2022

    I have experience of challenges around: moving around

    SignRampAccessible toiletAccessible toiletFoodSign saying "Welcome to Aileen Village School"

    Overall Rating

    Rating Emoji

    Excellent

    Visited the museum and archives to follow up on some family history. Very accessible building( a former school) Returned in the evening to the Bistro which serves great food. Staff very helpful, one gentleman even got us to follow him in the car to show us where our family Croft had been.

    Disabled Access In and Around

    Rating Emoji

    Excellent

    Plenty of Ramps . Lower level , museum & Bistro all on one level, no steps. Upper level accessed by a lift, accompanied by a staff member Plenty of seating for a rest Good signage

    Parking & Transport

    Rating Emoji

    Excellent

    Several dedicated accessible parking spaces( some on a steep hill) Electric charging points The hub is on a public bus route

    Accessible Toilets

    Rating Emoji

    Excellent

    Roomy, clean and plenty of grab rails.

    Staff

    Rating Emoji

    Excellent

    Friendly, welcoming and helpful, especially the gentleman who went out of his way to show us where in the village our family’s Croft had been situated

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