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No disabled toilet
Visit date:
This review is especially helpful for those who have or use the following: Walking Aid
Overview
Booked in and asked about lift, was told yes they had one and disabled access. Got to venue (after 3 pre-visit contacts with no warning) and was advised lift out of order. No problem though, we could sit downstairs. Realised quickly that toilet was upstairs, waited for ops director only to be told that I would need to use toilet in other bars in area. Considering we were having a bottomless lunch with unlimited prosecco, I declined this offer and left. Ruined my friends birthday in the process and won't ever return
Transport & Parking
No parking
Access
Lift out of order and no disabled toilet downstairs
Toilets
Wasn't one
Staff
Apologised but not much else
Anything else you wish to tell us?
Will absolutely never return, felt humiliated and awkward
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