Very helpful staff, beautiful historic house.
4.5
4.5
Date of visit: December 2018
I have experience of challenges around: moving around
Overall Rating
Excellent
Historic house owned by the National Trust. Disabled parking, buggy that will take a wheelchair from parking to house. Disabled loo near parking & by house. No lift in house, but film of rooms available on ground level. Wheelchairs for use on ground level & 1st floor. There are stone steps from ground floor to 1st floor. All staff/volunteers very helpful.
Disabled Access In and Around
Average
The ground floor is ok for wheelchairs, there is a film showing the upper rooms. The 1st floor can only be reached by some stone steps, however wheelchairs are available for use on ground & 1st floor levels. There is no lift, but it is a historic listed building.
Parking & Transport
Excellent
Disabled parking spaces & buggy that will take 1 wheelchair to & from house.
Accessible Toilets
Excellent
Loo in old stables near car park & on ground level at house. Plenty of space, grab rails, generally good.
Staff
Excellent
All staff/volunteers were amazing. Anne parked the buggy behind our car so Mum only had a short walk to get on. Wheelchairs were ready & waiting for us. Andy in the car park showed us to the disabled spaces. Emily Hughes the Membership & Visitor manager was so kind.
Additional Information
Our visit was stree free because of accurate info on website & the brilliant staff/volunteers. We will visit again.
