Beefeater Deer Park

Date of visit: January 2022

I have experience of challenges around: moving around

Overall Rating

My husband and I stopped here for a meal on our way home after meeting family and friends, at the kelpies near Falkirk. We booked our table online for dinner early evening. When filling in the form there is space for you to state any requirements you may have that they should be aware of. I requested a table suitable for me to sit in my wheelchair for my meal. Upon arrival we were greeted by the receptionist who showed us to our table which they had already removed a chair from ready for my wheelchair, my husband and I both had steak which was cooked just as we requested . I also had a red wine sauce and my husband a bbq sauce plus a side of onion rings . The whole meal was very good, the staff were very helpful. Opening and closing doors upon our arrival and departure. There was plenty of room for me to get round the restaurant in my wheelchair, they have disabled parking near the entrance. You enter the restaurant via a slop. All wheelchair accessible. All staff work masks and there was plenty of cleaning of tables and staff cleaning hands between doing tasks.

Disabled Access In and Around

Access was easy into the restaurant it’s partly on one level. There are steps to other levels but having said that. The main flat area has plenty of space for disabled guests . There are pictures for the toilets as well as writing . Some pictures on the walls of various cuts of meat are also in shown in sign language using pictures for the words. There was plenty of signage about the current covid situation .,

Parking & Transport

There are a number of disabled parking spaces at various places in the car park as there is a premier inn also next to the restaurant. We parked near the restaurant entrance which has a slop up to restaurant and premier inn entrance.

Accessible Toilets

0

There are disabled toilets but I didn’t use these.

Staff

All the staff were very helpful and assisted us , by opening doors when leaving and arriving at the restaurant.

Additional Information

We would visit again we have visited this restaurant three time during 2021. Tables are well spaced out, there were lefty of hand sanitizers dotted by the bar and entrance. We both felt quite happy and covid safe in this restaurant.

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