Birmingham New Street with Disabled Access

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Birmingham New Street Railway Station

3.9

Smallbrook Queensway, Birmingham, B2 4QA, United Kingdom | 0121 654 4243 | Website

sarahcamley

Derby, UK

126

Railway Station

1 like

Visit date: January 2020

This review is especially helpful for those who have or use the following: Powerchair

Overview

This station is a maze. In classic Birmingham style, you can end up going round and round and getting no where.

Transport & Parking

Did not leave the station.

Access

Whole station can be accessed in a wheelchair as there are lifts. I find the signage confusing and often end up back where you started. This station has a waiting room especially for those who need assistance. The room had cushioned chairs and plenty of wheelchairs.

Toilets

Did not use the toilets. Will review next time. Last time I went to toilet at this station it was a nightmare as there are "zones" and trying to access a different "zone" when the toilet in your "zone" was out of order, was a nightmare. According to Google this station has a changing place facility on the eastern concourse...they could provide better directions because as an outsider I'd have no clue where that was.