exceptionally slow service
3.5
3.5
Date of visit: November 2022
I have experience of challenges around: moving around
Overall Rating
Good
Visited with friends. Coffee shop central in town. All on flat. Food was good, cakes were yummy, waited so long for our food to come, my coffee was stone cold, but providing a fresh cup was no problem . Found having to go to the counter to view the menu on the wall behind the service counter awkward in my wheelchair during a busy lunchtime. Overall enjoyed the visit, just wouldn’t recommend if you were limited for time
Disabled Access In and Around
Excellent
Good access , all on one level. Plenty of seating at different heights. Difficult to view menu high on the wall behind counter, when busy. Premises are in a historical area of town and there are cobbles outside the entrance ( public pathway, installed by local council) which could be uneven or slippy if wet, and a potential hazard to those with mobility issues or poor vision
Parking & Transport
Excellent
Close to public bus stops, taxi stance and disabled parking places
Accessible Toilets
Excellent
Clean, roomy, plenty of grab rails etc
Staff
Excellent
Staff welcoming and helpful
