Boots

Date of visit: June 2019

I am a carer or friend of a disabled person. I have experience of challenges around: hearing, moving around and understanding.

Overall Rating

Boots is generally fairly accessible throughout. Level entrance. The front door is 1150mm wide, and opens automatically. There is no bell or knocker for assistance. There usually have a mobile hearing induction loop, when we visited it wasn’t working but they are getting a new one. Boots have a Hearing Care Centre. The till height is 800mm. There is Braille on prescribed medication. There is seating available. Staff are helpful and undergo disability and dementia awareness training. Boots will deliver for house bound clients. There is no toilet, the nearest disabled toilet is in Costa Coffee a few doors down.

Disabled Access In and Around

Boots is generally fairly accessible throughout. Level entrance. The front door is 1150mm wide, and opens automatically. There is no bell or knocker for assistance. There usually have a mobile hearing induction loop, when we visited it wasn’t working but they are getting a new one. Boots have a Hearing Care Centre. The till height is 800mm. There is Braille on prescribed medication. There is seating available. Staff are helpful and undergo disability and dementia awareness training. Boots will deliver for house bound clients.

Parking & Transport

Crown Glass Plaza has disabled parking in its car parks. The nearest is the Council owned parking approximately 200m away on Station Rd. The nearest train station is Nailsea & Backwell which does not have disabled access.

Accessible Toilets

0

There is no disabled toilet. The nearest is in Costa Coffee Shop

Staff

Staff are helplful

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