Erewash Adult CMHT - Outpatients
3.5
3.5
Date of visit: January 2020
I have experience of challenges around: moving around
Overall Rating
Good
Part of the NHS.
Disabled Access In and Around
Good
There is a big sign with a wheelchair symbol on because at first sight the building looks as if it will not be accessible. There is a ramp leading up to the door with tactile paving at the end of the ramp. You need to ring a doorbell to access the building and the door is a manual door which closes on its own. There is a lowered table at reception and a hearing loop. There is seating available in the waiting rooms which all have arm rests. Lights are not too bright and a radio is playing.
Parking & Transport
Average
There is a disabled parking pay outside but nearest bus stop for me was 10 minute walk away. The roads were main roads but there are traffic lights with tactile pavement and a bridge.
Accessible Toilets
Good
Toilet was large with non-contrasting rails around the toilet. Instead of a pull cord there were switches next to toilet and on floor. There was a tiny mirror which was too high up to see from a seated position. The toilet flush handle was higher than average and was small handle. The door had no bar to assist with closing and the handle had quite a stiff lock. There is no changing facilities.
Staff
Excellent
