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    Broom House Farm Coffee Shop

    Burnhope

    OK but not overly accessible

    3

    Date of visit: July 2026

    I am a disabled person and a carer or friend of a disabled person and a general supporter of disabled access. I have experience of challenges around: a hidden impairment, accessing toilets, dexterity or coordination, hearing, moving around and understanding.

    I use or have experience of: autism, autism, disabled toilet, hard of hearing, hearing aid or cochlear implant, hidden impairment, powerchair, walking aid, walking aid

    Overall Rating

    Rating Emoji

    Average

    We went up for a coffee and bite to eat mid-week. As the kids were off it was busy. Disabled parking spaces weren't well signposted (hand written on slate boards) and I had to park in the middle of the overflow car park and let my friend out and set up his wheelchair before parking as there was no space. He then had to wheel over gravel and concrete lumps which didn't look easy. There is a lip at the door to the cafe which would have been difficult to get over. Staff offered help but we decided to sit at a table outside. We didn't try to access toilets or look around and just went home after eating.

    Disabled Access In and Around

    Rating Emoji

    Average

    To the cafe there is wooden decking which was easy to manage with bot walking stick and wheelchair. Accessing the picnic or children's play area would have been difficult.

    Accessible facilities: Single-level venue

    Parking & Transport

    Rating Emoji

    Poor

    I travelled to this place by personal vehicle

    Free parking on a gravel lot. If it's busy there is overflow parking in a field

    Accessible facilities: Dedicated on-site parking

    Staff

    Rating Emoji

    Excellent

    Staff are very attentive and accommodating. They offered any help they could however my friend didn't want to attempt the lip of the doorway in his chair.

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