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    Caffè Nero

    Canterbury

    Welcomed on Disabled Access Day

    5

    Date of visit: March 2016

    I am a carer or friend of a disabled person. I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Excellent

    We enjoyed the complimentary coffee and were impressed by the flat level venue.

    Disabled Access In and Around

    Rating Emoji

    Excellent

    The café opens onto the pavement, with no step. The whole café is on one level, doors are wide and all furniture free standing so can be moved easily to accommodate wheelchairs if needed.

    Parking & Transport

    Rating Emoji

    Good

    City Centre café has no parking of its own, but there is some disabled parking nearby.

    Accessible Toilets

    Rating Emoji

    Excellent

    There are two unisex toilets, one larger than the other and marked for disabled use. It is well appointed and spacious.

    Staff

    Rating Emoji

    Excellent

    Smiling and aware of the needs of a wheelchair, accepted the access day code for the complimentary drink with no problem.

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