Very helpful staff but was it because it wasn't busy?!?
5
5
Date of visit: June 2016
I have experience of challenges around: moving around
Overall Rating
Excellent
It was a modern accessible store with very helpful staff on site. I needed a new pay as you go handset and the staff advised me well, understanding my lack of understanding in world of mobile telephones. I didn't feel pressured and had plenty of time given to make my decisions. I was with a carer but the staff spoke to me all the time and not the person with me.
Disabled Access In and Around
Good
The store was well laid out with displays around the outside walls. There was a lot of space to move my chair and I did notice an induction loop sign on the window.
Parking & Transport
Average
The store is in Exmouth high street and council parking was used.
Accessible Toilets
0N/A
Staff
Excellent
The staff were very helpful. They answered all my questions and gave useful advice.
Additional Information
I was very pleased with the phone that I had bought and would recommend the shop to others. Unfortunately, they were not able to take back my old phone. I think it would be useful to have a recycling facility.
