Lovely lunch experience as long as you don’t need the loo!
3
3
Date of visit: September 2019
I have experience of challenges around: moving around
Overall Rating
Average
Wheelchair accessible although a slight lip at main entrance, but staff happy to help. Plenty of room for wheelchair at table. Staff very friendly and helpful. Lunch delicious , special offers on at lunchtime. Tasty well cooked food. Toilets inaccessible for wheelchair user, no accessible toilet on premises
Disabled Access In and Around
Excellent
Everything on the flat, slight slope to access restaurant, slight lip made getting manual wheelchair difficult to get over without help, but staff were willing to help. Short walking distance to restaurant, and if you advise when booking they will give anyone with mobility restrictions a table nearer the door
Parking & Transport
Excellent
Plenty of parking spaces , some adjacent to restaurant. No dedicated disabled parking spaces. Tarmac surface
Accessible Toilets
0on a previous visit I was advised there is an accessible toilet within the ladies toilet, but on my latest visit, I was unable to access toilets due to insuffient room to manoeuvre my chair through the double doors which were at an angle to one another
Staff
Excellent
Excellent, friendly, attentive and professional. Asked if there was anything else they could do to make me more comfortable
Additional Information
Bright spacious and roomy restaurant. Took my wheelchair because I knew from past experiences that seating was low and difficult to get out off. Otherwise would thoroughly recommend this restaurant, especially the lunchtime specials. They also made a fuss of my friend who was celebrating her birthday, much to her delight
