City of Derry Airport
4
4
Date of visit: September 2026
I am a disabled person. I have experience of challenges around: a hidden impairment, accessing toilets and moving around.
I use or have experience of: changing places toilet, disabled toilet, hidden impairment, powerchair, toilet with hoist, toilets, walking aid, wheelchair
Overall Rating
Good
I had a bit of a nightmare with Loganair on the outbound journey from Glasgow, but City of Derry Airport was the exact opposite. Staff were prepared, eager to help and made sure I was comfortable right up until boarding the plane. It's a great wee airport. My one issue is that the shuttle bus from Foyle Street Bus Station to the airport has rather inconvenient timings. I could either get there hours before the airport opened or risk missing my flight.
Disabled Access In and Around
Good
There are automatic doors at both entrances. To the left as you enter through the front door, you'll find an assistance counter, where you can speak with staff to arrange airport assistance if needed. The check-in desks are at the rear of the room, with the usual belt barriers leading up to them. The airport is tiny, so there are only six desks, though the other five were empty when I was there. The counters aren't lowered, but I was able to see and speak with the check-in staff. The security area is pretty small and just through the doors from the waiting area. I was through in 10 minutes, which I appreciated, as I hate the faff of going through security! Once through, there's a duty-free shop, bar and restaurant area, with plenty of seating and an accessible toilet. Please note that the Changing Places toilet isn't in this area. It's in the arrivals corridor, so you may need to speak to staff if you need to use it. The assistance desk has a lowered counter and a hearing loop.
Accessible facilities: Single-level venue, Step-free entrance, Seating at regular intervals
Parking & Transport
Good
I travelled to this place by bus
There are two accessible parking spaces at the entrance, next to the zebra crossing. Both bays have hatched markings to either side and to the rear. There are also around 200 standard parking spaces. I didn't spot any EV charging facilities. Just outside the airport entrance, there's a bus shelter with services to the city and further afield.
Accessible facilities: Dedicated on-site parking, Drop-off or pick up point, Public or on street parking
Accessible Toilets
Average
Main foyer accessible toilet The accessible toilet in the main foyer doesn't require a RADAR key. The door is neon green, so it's hard to miss, but the space inside is very small. This isn't helped by the large bin in the left-side transfer space. There are rails to either side of the toilet, but they don't contrast well against the walls. The red cord is to the right when seated, but it's too short. The sink has a small basin, with a lever-style tap and rails on either side. A mirror can be found to the right and is at an ideal height for wheelchair users and people changing a stoma bag. Departures accessible toilet This toilet is located in a corridor alongside the other toilets. The door is painted white, blending in with the wall. Again, there's a bin in the transfer space and the red cord was tied around a grab rail. There is one white rail, which contrasts against the brown backboard, and a blue rail fixed to the wall. This offers some contrast, but there is a lack of consistency. It has the same small sink and lever-style tap, with a single contrasting rail to the left. Changing Places toilet The Changing Places toilet is in the arrivals corridor and isn't clearly signposted. You'll need to ask a member of staff to take you to it, which is a wee bit frustrating. It's well kitted out, with a ceiling track hoist, adjustable changing bed, an adjustable sink with a deep basin and lever-style tap, and plenty of room to move around. There are clear transfer spaces either side of the toilet pan, with contrasting rails, and rails either side of the sink. The red cord is too short, stopping at around hand height.
Facilities: Accessible toilet, Changing Places toilet
Staff
Excellent
Staff were very good, eager to help and well coordinated.
