Overview

The front entrance is not disabled friendly and it's not clear there is access around the back. Inside is better and the disabled toilet is fairly decent!

Transport & Parking

I parked in Princes Street car park which is very close by and level. Blue badge parking is available.

Access

At the front entrance, there are steps. There isn't a bell to alert for access and no signs to say if there is a ramp. However, I have been in contact with the venue to advise on how to improve this. There is a ramp at the back entrance in the alleyway up to Princes Street car park. The ramp us metal but wide with hand rails either side. The ramp needs reinforcing as it was like being on a trampoline in my chair! To access the cafe you go through the main hall and staff were very friendly and helpful.

Toilets

There was one disabled toilet next to the cafe. The only negative is the door is heavy and on a tightly sprung hinge, so it takes a few goes to get in. The toilet is newly refurbished and the decor is lovely. There is a red emergency pull cord that reaches the floor. There are rails and plenty of space. A small sink isn't ideal but does allow for better use of the space. There are paper towels for drying your hands. You don't need a radar key for this and the lock is actually disabled friendly as it has a long handle and not stiff.

Staff

I was welcomed and staff were friendly, kind and super helpful.

Photos