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    Costa Coffee

    Dunfermline

    Dreadful place for disabled people

    0.5

    Date of visit: March 2012

    I am a carer or friend of a disabled person. I have experience of challenges around: moving around

    Costa Coffee in Dunfermline fifeCosta Coffee in Dunfermline Fife which is not wheelchair accessible I’ve got asked can I lift her out the wheelchair she’s an adult I answered no.

    Overall Rating

    Rating Emoji

    Bad

    I attended this venue on the 8th of March 2022 with a companion who is confined to a wheelchair. On the door of the premises there is a round blue circle with a wheel chair inside circle press here for help it says. We did but we’re told that it’s not wheelchair accessible. So I pointed out the circle and said why that if not accessible. He said there’s no place to put a ramp and that was the end of that spoil the day completely I did complain to Costa I got offered a free drink.

    Disabled Access In and Around

    Rating Emoji

    Bad

    Parking & Transport

    Rating Emoji

    Poor

    Accessible Toilets

    Rating Emoji

    Bad

    Staff

    Rating Emoji

    Bad

    Additional Information

    This is definitely not disabled friendly nor is it wheelchair accessible all I got offered when I complained with a free drink I am not happy about this I think that people in wheelchairs have every right to be able to enter premises to have a drink and enjoy them self just as it were body people should be able today.

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