Overview

We live this place. We have a severely disabled son in a wheelchair and a 9 year old with severe autism (and 2 other children) we have become annual members as we go so often. It is very easy to get in as you pay in the car, the animals are easy to spot from the pathways and I can even push my sons chair onto the train and up to the giraffe viewing area. The only downside is the cost, Carers are not free and only discounts for groups of disabled people.

Transport & Parking

You pay in the car on the way in and then lots of disabled wide bays right by entrance. They have wheelchairs available and I think power ones (check!) but I believe you need to reserve in advance.

Access

You can't fault the whole park, the cafe is not quite so easy, it is accessible but the doors are tricky and it is very popular and is a terrible environment for my autistic son. In saying that it's great instant hot food of very good quality! And not expensive. The queue gets huge in peak times, there are lots of picnic tables outside. I wish they'd extend the cafe!

Toilets

Only ever used the disabled toilet in the cafe, which is tricky as there are 2 doors to get to it. It's big enough but not huge.

Staff

Really very good actually, in all places, the cafe, shop, I wish there were more around the park!

Anything else you wish to tell us?

A lovely day out, peaceful on a winters day and utterly beautiful in the summer but busy!

Photos