Crathie Opportunity Holidays Crathie Opportunity Holidays

COVID information has been updated. Please view reviews and venue details below.

Crathie Opportunity Holidays

The Manse Courtyard, Ballater, AB35 5UL, United Kingdom | 01339742100 | Website

Venue Description

We have four specially designed and equipped self-catering holiday cottages situated in a beautifully paved courtyard looking over the River Dee in the heart of the Cairngorms National Park. Royal Deeside is renowned for its spectacular scenery, variety of wildlife, castles and whisky distilleries. If you want to enjoy a peaceful and relaxing holiday without worrying about access and facilities Crathie Opportunity Holidays is the place for you.

Accessibility

It is the perfect destination for disabled people as each cottage comes equipped with wheel-in shower, clos-o-mat toilet and height-adjustable sink and a ceiling track hoist (except Gairn cottage) in the bathroom, the main bedroom has an electric height-adjustable bed and ceiling track hoist. The kitchen surfaces and appliances are all wheelchair accessible with room to manoeuvre. There is a range of equipment available, at no extra cost, such as mobile hoist, monkey pole, shower chair, pressure mattress etc.

Access Statement

Access Statement Link: http://www.crathieholidays.org.uk/accessibility-special-equipment/

Awards List

VisitScotlabd - Catergory 1 Accessible Accommodation VisitScotland - 4 star Self-catering accommodation Green Tourism Business Scheme - Gold Award

Toilets

The cottages each have a clos-o-mat wash/dry toilet and have a height-adjustable wash hand basin in the wetroom.

Staff

Maggie, Beth and Lorraine are committed to ensuring their guests have the best possible holiday experience free from worry about access issues.

COVID Precautions

Last updated:

Welcoming Guests post COVID-19 Lockdown We are delighted that the Scottish Government has said that we can open again from 15th July 2020, subject to us adhering to the guidance issued to self-catering operators. We recognise that many of our guests have been shielding these past few months and may have concerns about coming to stay here. We are therefore changing some of our policies and procedures to make sure we continue to provide holiday accommodation in a peaceful relaxing environment, and in the safest way possible. Some changes we are making at Crathie Opportunity Holidays • Pre-arrival we will get in touch by phone or e-mail to confirm the number of guests and take their contact details for the Government’s track and protect programme. • On arrival, we will leave your cottage door unlocked and the keys on the kitchen table. A member of staff will phone to check you have settled in, and to make sure you have everything you need. • During your stay there is a one-way system around the Garden Room for access to the Laundry Room so that we can maintain social distancing. • On changeover days we will be doing a deep clean of your cottage and will sanitise it throughout with anti-virus/anti-bacterial spray. We therefore request departure by 10am and arrival from 4.30pm to take account of the enhanced cleaning procedures. • To reduce risk of infection we request that you strip your bedding and leave it and your towels in the bags provided in your cottage. • For your convenience we will leave the cottage information book and visitors attractions book in the cottage, but we request that you do not remove any pages/leaflets from the poly pockets. These books will be sanitised during changeover. We have removed all loose leaflets and menus from the cottages. • In the Garden Room, Laundry Room and Log Cabin, there is a sanitising station and disposable gloves. Please wear gloves when browsing, and if you take anything to your cottage please do not return it during your stay but leave it in your cottage on departure, ready to be sanitised. • If someone from another cottage is using any of the indoor spaces, we respectfully ask that you wait until the room is empty before going in. • The use of the BBQ will need to be booked at the office, and any tools used should be placed in a bin bag after cooling and left outside office door to allow for sanitising before use by other guests. There is a book in your cottage containing all the information and procedures relating to COVID-19 including our risk assessments and cleaning checklists.

Assistance dog facilities

Assistance dog exercise facilities

There is a lovely riverside walk accessed through our playground where your dogs can run-around.

Other assistance dog facilities

Water bowls are provided around the site for your dog. There is a dog waste bin by the car park and doggie poo bags are provided too.

The venue says it has...

  • Accessible Format
  • Dedicated Seating
  • Disabled Access
  • Large Print
  • Disabled Parking
  • Overnight Accommodation
  • Access Statement
  • Hospital Bed

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User Ratings

Overall

4.7
Access
4.5
Parking
4.6
Toilets
4.5
Staff
4.6