Fabulous visit
4
4
Date of visit: September 2019
I have experience of challenges around: moving around
Overall Rating
Good
There was some accessibility to ground floors. There was no access through the front with a mobility scooter but a brilliant member of staff called Fiona helped us up a path that took us to the back of the garden and inside.
Disabled Access In and Around
Good
There was some accessibility to ground floors. There was no access through the front with a mobility scooter but a brilliant member of staff called Fiona helped us up a path that took us to the back of the garden and inside.
Parking & Transport
Good
Car parks quite a way from the village centre but fine with a mobility scooter. Would not be so good without . Perhaps invest in a golf buggy to transfer disabled customers.
Accessible Toilets
Bad
None at the palace but some a few moments away
Staff
Excellent
Lovely. Fiona, you are a star
Additional Information
What a difference to Falkland Palace!! Both in accessibility and attitude of staff
