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    Dark Horse Espresso Bar

    Solihull

    Lovely staff!

    4.5

    Date of visit: October 2021

    I have experience of challenges around: a hidden impairment, moving around and understanding.

    Overall Rating

    Rating Emoji

    Excellent

    Went here with some of my friends. Access was okay, was fairly narrow by the counter but if asked people moved the chairs. No lowered counter though. Was very busy and noisy when we arrived but by the time we left we were the only ones there. Staff were very friendly and even gave us some free drink samples from some they had left over.

    Disabled Access In and Around

    Rating Emoji

    Good

    Front had a small lip/step and side door was a step too. One floor only so no life. Lots of seating however with people sat in them they did partially block the route there. There is an online menu available on their website and can order online or in person.

    Parking & Transport

    Rating Emoji

    Poor

    Very few parking spaces outside, had to get dropped off and driver parked a few minutes walk away in the park car park.

    Accessible Toilets

    Rating Emoji

    Good

    Fairly easy to find, at the back of the cafe. Okay space wise with grab rails however bins in the corner may have posed a problem to some. Very clean and well stocked. Red cord was tied up however I did leave a note about it so will hopefully be rectified.

    Staff

    Rating Emoji

    Excellent

    Very friendly and wanted to make sure everyone had a good experience

    Additional Information

    Staff still social distancing, wearing masks with screens at the counter

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