Counselling Service
3.5
3.5
Date of visit: April 2019
I have experience of challenges around: moving around
Overall Rating
Good
Located on St Mary's Gate in Derby city centre.
Disabled Access In and Around
Good
Main entrance is up a set of stairs. Too access the building in a wheelchair there is a separate door. The door is located to the left of the main entrance. There is a doorbell. Behind the door is the ramp that leads into the building. There were seats in the waiting area and the sessions can be downstairs.
Parking & Transport
Average
There is on street parking outside but no wide disabled bays. The nearest bus station is about 10 minutes walk away.
Accessible Toilets
Bad
There was a small loo in the building of which my powered wheelchair could not fit. There were rails around toilet but it wasn't wheelchair accessible unless you have a really small chair. Nearest changing places toilet is located in council house or Intu Derby.
Staff
Excellent
