Amazing destination with a beautiful hotel!
4.5
4.5
Date of visit: April 2016
I have experience of challenges around: moving around
Overall Rating
Excellent
I visit Disneyland Paris several times a year with my annual pass and always choose to stay onsite in a hotel that is within short walking distance to the parks. Arriving by Eurostar when you are in a wheelchair is very easy due to the excellent assistance and the fact you are right in the centre of Disneyland, so no additional transfers are needed. You can use the Disney Hotels Bus Service instead of walking; however you have to make yourself known otherwise you just get lost in the crowd and the driver will happily leave you behind! The hotels staff were very accommodating; the room itself was extremely accessible and the bathroom was very well equipped. The swimming pool was also very well equipped for wheelchair users, which was a pleasant surprise! I would definitely recommend this hotel to anyone wanting a wheelchair friendly break filled with magic!
Disabled Access In and Around
Excellent
The access throughout this hotel was absolutely fantastic.
Parking & Transport
Average
The Disney hotels bus service definitely isn't super easy to use due to the fact the staff are not very accommodating. All the buses are now equipped with a ramp and a on board wheelchair space, but actually getting into that space can be difficult if there is a large crowd.
Accessible Toilets
Excellent
Very spacious, well equipped and very clean!
Staff
Excellent
Everyone was extremely accommodating and willing to help us in any way they could. Everyone always offered a service with a smile, which always makes a difference!
