Dobbies Garden Centre

beejay

22 Jan 2019

good inside and out for wheelchair

4

4

Date of visit: January 2019

I am a carer or friend of a disabled person. I have experience of challenges around: moving around

Overall Rating

Good

Large garden centre with café and clothing etc. Plenty of room to get about (except in the Clothing / Household section which is pretty cramped for a large wheelchair to get though without pulling stuff off the rails) and helpful staff.

Disabled Access In and Around

Good

Café and garden centre has good access for a large wheelchair. The clothing area not so much as the rails are packed in more tightly.

Parking & Transport

Excellent

Plenty of blue badge car spaces, but it gets very busy and these fill up quickly (often with mum's and kids who don't have badges but want a space near the entrance).

Accessible Toilets

Good

corridor is a bit tight as you have to negotiate a corner to access the disabled loo.

Staff

Excellent

the staff we met were all very helpful. We've been here a couple of times in the past few weeks buying things for a new accessible garden that we're trying to create. On both occasions a very helpful man has fetched and carried for us - I think the lady on the till said his name is Armon (sorry if I've spelt that wrong!), and he's helped us load the car. Nice as well that they speak to Mum rather than talking over her head and addressing me.