Just average shopping centre
3
3
Date of visit: September 2016
I am a carer or friend of a disabled person. I have experience of challenges around: moving around and seeing.
Overall Rating
Average
Having to pay for disabled parking isn't great but many places have that - accessibility is fine though.
Disabled Access In and Around
Good
The flooring is flat and a little stairway has a slope next to it for wheelchairs/scooters and those that can't walk too easily. There is a lift near to the escalator in case the escalator is difficult to use.
Parking & Transport
Average
There are numerous disabled parking spaces in the multi-storey car-park attached to the centre but you still have to pay unless you have a motability vehicle. There are streets very nearby where you can park for free (if there are any spaces).
Accessible Toilets
Excellent
To use you need an Access key (around £1.50 on web) or go to the visitors room 2 or 3 doors away to get a returnable key. Large, but not massive, loo has grab rails and a pull-down toilet support rail. It is usually kept clean (never seen it dirty and have used it numerous times).
Staff
Average
Just met staff in the visitor's centre and the wheelchair rental shop in the car-park. The staff seemed helpful and certainly cheerful + welcoming.
Additional Information
Not really exciting place to visit but same as most shopping centres - quite good if you like shopping.
