No access for disabled customers!
0
0
Date of visit: December 2017
I have experience of challenges around: moving around
Overall Rating
Bad
To be fair, I didn't check ahead and it was only when I climbed the steps outside I was like... oh, this maybe isn't the best plan. Got inside and saw even more steps. I asked at the desk if they had disabled access and they said "no". Annoying thing is, the website doesn't say anything about access and when it's this bad they should be up front about it. The showing we went to was down a flight of stairs, which I can do at a push on good days. Weird thing was the toilet at the end of the stairs with the disabled wheelchair sign on it. I imagine some disabled could still use it but given how bad the access is, it's was amusing to see after hobbling down the stairs. The chairs are lovely and would be an especially good draw for disabled customers. With all the pain I'm in when out in public an electric reclining chair isn't just a luxury, it's a godsend. Dominion, by having no access you are really missing out on the custom of disabled people which is as valuable as that of non disabled people.
Disabled Access In and Around
0There are steps into the building and throughout
Parking & Transport
Good
Accessible Toilets
0It was down a flight of stairs
Staff
Excellent
Not fully applicable so have rated 5
