Venue Description

At Dover Gateway you can access a wide range of public and voluntary services under one roof. For full information visit www.dover.gov.uk/gateway Dover Gateway is situated in the heart of Dover town and offers a wide range of facilities including: Meet & Greet reception - the team will ascertain who you need to speak to and direct you accordingly Customer waiting areas with comfortable seating Private meeting space for occasions where you need to speak to an officer in private Accessible toilets and a fully equipped Changing Place facility. For more information on this facility, visit www.changing-places.org

Accessibility

DDA compliant building throughout - push button door on main entrance, wide access for wheelchairs. The gateway is all situated on one, ground floor. Changing Place is also available as an asscessible toilet and as a facility for those who need additional services

Accessibility Guide

Accessibility Guide Link: http://www.dover.gov.uk/gateway

Toilets

Available behind the Meet & Greet Desk. Changing Place is a locked facility however is opened by a radar key. These are available to buy at the Meet & Greet desk or a member of staff can unlock the door if required. There is an accessible toilet, hoist, height adjustable changing bed, height adjustable sink and a temperature controlled shower available for use. Customers will need to provide theor own straps for the hoist, towels and wash materials.

Staff

Staff are available at the Meet & Greet desk to answer general enquiries. Specialist staff are available to deal with all Dover District Council enquiries. Partner staff are available at designated times - please see www.dover.gov.uk/gateway for further information.