Changing Places Toilet - Not well signposted
4
4
Date of visit: November 2024
I am a disabled person. I have experience of challenges around: a hidden impairment, accessing toilets and moving around.
I use or have experience of: changing places toilet, disabled toilet, hidden impairment, powerchair, toilet with hoist, toilets, walking aid, wheelchair
Overall Rating
Good
The Changing Places toilet at Dunfermline Carnegie Library & Galleries is well-equipped with many of the facilities you'd expect to see, however, it is not very well-signposted and without asking for assistance, you won't find it. This review is specific to the Changing Places toilet at this location.
Disabled Access In and Around
Average
The toilet is accessed by going through the library, through the door on the right and along the corridor. Only staff are able to open the door; you'll find them at the desk as you enter the library. There's no alternative signage, and the floor is carpeted, which I always find a struggle when using my manual wheelchair.
Parking & Transport
Average
This venue doesn't have dedicated parking or drop-off zones and is not on a local bus route. There are two local car parks on St Margaret Street. Car Park 1 has a single accessible parking space and Car Park 2 has no accessible parking spaces.
Accessible Toilets
Good
The toilet is well-equipped and features an adjustable change bed with safety rails on both sides, a wall-mounted shower and a ceiling track hoist. The toilet pan has space to transfer on both sides, though the bed was positioned close to the right-side transfer space. The toilet has a contrasting toilet seat, rails on both sides and a colostomy shelf to the right. There is a large static sink with grab rails on both sides and a lever-style tap. The door requires a RADAR key, though you'll need to be let into the corridor by a member of staff in order to use it. There is an emergency cord at the toilet and the shower. The red cord hung to the floor in both instances. As a Changing Places toilet, the room is spacious, easily accommodating all mobility devices, with ample room for additional people if required.
Staff
Good
The staff were prompt to assist me when asked, although they too acknowledged that the signage is poor. I'd left this as feedback as well.
Additional Information
Having a Changing Places toilet is something venues should be shouting about. They're vital to many within our community, so I was a bit bemused that there was no major indication of the fact that there's one here.
