Poor Assistance

0.5

1 like

Was transiting through Edinburgh Airport from Sumbrough (Shetland) to Heathrow, after a weeks photography with a group of Disabled guys. I could not use the internal steps of the aircraft as they...

Left at the gate!

2.5

3 likes

I booked a wheelchair through the airline in advance of travel. I’m on crutches and in a leg brace after surgery. I can’t manage stairs or standing for long periods. Crew at special assistanc...

#YouAndSomewhereNew at Edinburgh Airport

4

3 likes

In the spirit of Disabled Access Day and #YouAndSomewhereNew I decided to make a trip out to somewhere I wouldn't normally consider. As a powerchair user my compatibility with flying is pretty low...

Fast, efficient and no complaints

5

1 like

I arrived with a group en route to Albania for the Football via Munich, Vienna to Tirana. I had my sunflower lanyard which instantly recognised and I was asked if I required any assistance. We w...

Airport Assistance

1

Appalling service at airport assistance, rude and not enough staff. Only service we got was a wheelchair. My husband had to do everything. This was ok for us but an elderly woman was having t...