Excellent service
5
5
Date of visit: May 2025
I have experience of challenges around: moving around and understanding.
Overall Rating
Excellent
Marta managed to reserve me a space on the accessibility platform last minute after phoning ahead. She offered to put me on the queue skip list so I didn’t have to wait. She emailed all this information over to me right away and it was really helpful to have it to hand. When I arrived, she had her colleague Lynne take me to my seat. Throughout the whole evening, anytime I left the platform she preemptively shone her torch so I could see my path. All other staff I interacted with were excellent. Everyone else on the platform were enjoying themselves. It was very busy as it was a sold out gig so the platform was a bit cramped. It could be made bigger to make this space perfect. Marta followed up with me a few days later to see if I enjoyed the gig. I was really impressed by the outstanding service.
Disabled Access In and Around
Excellent
Parking & Transport
Excellent
Accessible Toilets
Excellent
Staff
Excellent
