A wheelchair users' review
5
5
Date of visit: October 2024
I am a disabled person. I have experience of challenges around: accessing toilets, hearing, moving around and speaking or communicating.
I use or have experience of: disabled toilet
Overall Rating
Excellent
I have used the trams about a dozen times now and think they're great. They have dedicated wheelchair spaces. There's a wheelchair icon on the ground at stops, where the doors giving direct access to the wheelchair spaces. You roll on and off, you don't need a ramp. The trams are clean and tidy. There's a conductor who checks passengers tickets and also ensure you get on and off ok.
Disabled Access In and Around
Excellent
All the trams are roll on, roll off and there's dedicated wheelchair spaces.
Parking & Transport
Excellent
There are stops at Haymarket Train station and along Princes Street too, where you are able to pick up lots of bus services.
Accessible Toilets
0There are no toilets on the trams.
Staff
Excellent
The staff - conductor checks to make sure you get on and off ok. There's a button you press to let the driver know that you want to get off, and he gives you extra time.
