Eventim Apollo Eventim Apollo

Eventim Apollo

Queen Caroline Street, London, W6 9QH, United Kingdom | 0208 563 3800 | Website
11
3 likes

3

Exellent for wheelchair user

5

Visit date:

This review is especially helpful for those who have or use the following: Walking Aid, Wheelchair, Powerchair, Mobility Scooter, Hidden Impairment

Overview

Our first visit here recently was to see the excellent B52s. Upon arrival we were greeted by one of the dedicated accessibility staff and after a quick search we were escorted to our disabled area, which was to the far left of the auditorium and at a height that afforded a clear view of the stage There was full step free access from street to viewing area with no portable ramps to contend with. We were first to the disabled area and had our pick of where to pitch ourselves; we took up a position at the front of it, about sixty feet from the stage. The disabled area rises towards the back of it so those sat behind us had a good view too; I had to remember not to stand up and strut my stuff! I took the opportunity to have a look around the auditorium and foyer before the masses descended; it really is a lovely looking venue and has had a sympathetic restoration befitting of its glory days. The nearest bar to us was probably about forty feet away and although it was quiet to start with, when more people came in a wheelchair user would have had a struggle getting to the bar without taking out a few feet and ankles along the way. I didn't notice a lowered counter at the bar, nor was a 'drinks to your seat' service offered. The good sized accessible toilet was next to the disabled area, literally fifteen feet away from us. It required a Radar key, preventing it from being abused, and was also being policed by the dedicated staff near to us. At the end of the concert we didn't have to wait for the crowd to clear as there were exit doors really close to us that led straight outside.

Transport & Parking

3.5

Not sure about parking as we arrived by tube, across the road

Access

5

There was full step free access from street to viewing area with no portable ramps to contend with.

Toilets

5

The good sized accessible toilet was next to the disabled area, literally fifteen feet away from us. It required a Radar key, preventing it from being abused, and was also being policed by the dedicated staff near to us.

Staff

5

All staff we encountered were friendly and accessibility aware.

Anything else you wish to tell us?

All in all: a beautiful venue with great staff and an excellent disabled viewing area, and an accessible toilet close by. A 'drinks to your seat' service would have been very welcome.

Photos

Disabled area Disabled area B52s Lovely looking venue Lovely looking venue B52s

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