The Fat Lady Sings.....
4
4
Date of visit: May 2015
I have experience of challenges around: moving around
Overall Rating
Good
Since the recent innovation with the side entrance, the whole evening's experience is much better for disabled patrons.`
Disabled Access In and Around
Good
Access round the side leads to auditorium level thus missing out the heavy street doors and the small, inadequate lift. For a wheelchair user like myself, this is an absolute boon. Once in the auditorium, the wheelchair spaces are easily located and afford a good view.
Parking & Transport
Good
Limited parking on the street although public transport is available. However, when booking tickets, places in the side courtyard (which ha twelve or so disabled parking spaces are located) can be reserved.
Accessible Toilets
Poor
Personally I didn't use it - although I do know it isn't the easiest to get to but it is functional and clean if a little small.
Staff
Average
To my mind there weren't enough of them about - but there was help with doors, seats & programmes (although there isn't always someone in the lift which is a black mark!)
Additional Information
My mother and I have been attending the opera here for ten years now - as we did tonight but I have also been to theatre, musicals and gigs at this venue.
