A weeks holiday
2.5
2.5
Date of visit: October 2014
I have experience of challenges around: moving around
Overall Rating
Average
Access is ok but there are improvements needed
Disabled Access In and Around
Poor
Ramps to get in all on the level doors are wide lifts within hotel , rooms are ok but could be improvements made in lay out, cannot easily get wheelchair on balcony easily
Parking & Transport
Poor
On street parking but there is access via ramp
Accessible Toilets
Average
Disabled toilets are very good
Staff
Good
Cannot fault Maria in the restaurant she reserves tables so there are always some avail for disabled people
Additional Information
Spa does not have disabled changing in which a carer can assist the indoor pool has tiled steps outdoor pool has metal steps so not disabled accessible, I fed all this back last year, the showers in the in the room have a step up they are not wheel in for wheelchair this has been fed black and they are planning 3 rooms with wet rooms for next year, so if you cannot stand alone not one for you there is a stool but the chairs off the balcony are safer, I managed with assistance the grab rails are metal too not really upto UK standards considering this is a Thompson holidays hotel I was surprised
