Fuckoffee

tinahodgkinson

07 Apr 2019

3.5

3.5

Step free coffee shop in Bermondsey

Date of visit: April 2019

I have experience of challenges around: moving around

I use or have experience of: walking aid

Overall Rating

Good

Coffee shop with cheeky pun name, which doesn't reflect the welcome + great service it offers. Café is step free.

Disabled Access In and Around

Excellent

The entrance is step free and the café is all on the ground level. The café is self service and the counter is at standing height. There is an eclectic assortment of free standing tables, chairs, arm chairs and sofas.

Parking & Transport

Excellent

The nearest train and tube station is London Bridge, which has limited step free access. From London Bridge tube or train station exit at St Thomas Street and café is about 5 minutes walk away. There are several buses that stop close by.

Accessible Toilets

Good

There is a ground floor toilet, at the rear for the café. It has a wheelchair user symbol on it. However when I spoke to the staff I was told that it doesn't have grab rails. I was queuing to use it, but decided not to wait as we were going to the nearby museum.

Staff

Excellent

Staff were lovely, very friendly and welcoming. When I asked about the accessible toilet I was advised about the lack of grab rails. When I went back to my seat the same member of staff asked me if the toilet had been ok for me to use. This was done in a genuine, friendly manner and was particularly appreciated as the café was busy.