This review is especially helpful for those who have or use the following: Wheelchair, Powerchair
Lovely restaurant that has just been extended. Fully wheelchair accessible, all on one level. A fantastic store with high quality home decor, homeware, gifts, food, and plants. Wheelchairs to borrow at the entrance.
Transport & Parking
It doesn’t appear there is a bus stop or train station nearby. There are only about 5 disabled bays in this very busy car park. The car park ground is quite bumpy and uneven.
Entrance through double doors- not automatic. It is sometimes difficult to get through displays and my carer/ staff need to move things so I can get through into displays of home decor or gifts. The outside area has good accessibility and space to move. There are disabled toilets in both the shop and restaurant now
I didn’t use the new disabled toilet in the restaurant but will update the review on my next visit. The disabled toilet in the shop is quite small, there is not space for me to turn in my chair or line my chair up next to the toilet. There are grab rails.
The staff tend to be friendly, there are tils when you enter that are not overly busy in the week. The restaurant staff are friendly and helpful
Anything else you wish to tell us?
This is an accessible store and well worth a visit, it is easy to get around in however improvements could be made to the restaurant so tables are not so close together, same with displays where there the ‘entry’ in is too small for a wheelchair. I’m always scared of breaking something going into these sections to look at items. It could also benefit from more marked disabled parking bays