GO Outdoors

clive

19 May 2015

2.5

2.5

Go Outdoors Lock St Coatbridge

Date of visit: May 2015

I have experience of challenges around: hearing and moving around.

I use or have experience of: hearing aid or cochlear implant, powerchair

Overall Rating

Average

This store is part of the chain through out the UK this store is located in a very large warehouse. There is lots of light in the store and you are very much aware of the size of the store as there are no large or tall display stands being used except on the walls of the store.

Disabled Access In and Around

Poor

The entrance and exit doors are separate both consist of a two sets of double doors these are automatic. There is a short gap between the doors. On the way in to the store there is a push style barrier this is like a gate it does move out of the way if you push but it might be a bit of a problem for someone using two arm crutches or walking sticks

Parking & Transport

Good

There are 6 Blue Badge spaces to the right hand side of the main door. The nearest public transport links is the bus stop out on Coatbridge Main St along from the Coatdyke Roundabout.

Accessible Toilets

Bad

There are only two 2 toilets in the store one male one female these are located next to the checkout area on the left hand side as you go in. Both toilet doors open out the way you can get a wheelchair in however there is a plastic guard on the back of the door that block the area it does move but is a bit of a issue both getting in and out of the toilet. There was also a lot of goods being displayed next to this area in metal baskets that were in the way.

Staff

Average

A number of staff spoke to us as we went round the store all were friendly, Helpful if you were looking for something