Great North Museum: Hancock

I had a great experience here! My partner and I are both autistic manual wheelchair users (although I have a power assist), and I am also deaf. I loved the size of the lifts at this museum and also really enjoyed that all videos were subtitled with the majority having BSL interpretation. On the downside, the interactive screens were really difficult to use (I don't know if this was just the calibration, but this definitely needs to be sorted) which made it really difficult for wheelchair users or those with physical disabilities to use. However, everything was very open plan and all doors being power-assisted made such a difference! I noticed there was definitely a lot of thought into the access, such as low tables with space under for wheelchair for all the videos displayed, the power-assisted doors, induction loops, textphone, and BSL use.

There is full wheelchair access throughout the museum with two lifts and three/four disabled toilets.