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    Green Park Underground Station

    London

    Good step-free access but long distances within the station

    4

    Date of visit: April 2026

    I am a disabled person. I have experience of challenges around: accessing toilets and moving around.

    I use or have experience of: disabled toilet, wheelchair

    One of the main entrances to the station from the other side of the road. A canopy covers the entrances including the stairway and the lift. One of the main entrances to the station can be seen on the right behind some building work and a bus stop can be seen on the left. There is a tall sign with the Underground logo on itThe ramped entrance to the station. The ramp leads from The Green Park into the station. There are grab rails on either side of the path and another grab rail down the middle of the path. It is slightly downhill and there is a section in the middle of the image where the ramp levels out for a short distance before going downhill again.The ramp that is one of the step-free entrances and exits to the station. The ramp leads into a park and you can see lots of greenery ahead. There are grab rails on either side of the ramp and down the middle of itThe lift that travels from the ticket hall up to Piccadilly. There is a sign above it that says it is a lift to exit the station. On the right is a tactile button to call the lift and a visual lift guideThe pathway and signage that leads towards the lifts that travel from the ticket hall down to the platformsThe two lifts that travel between the ticket hall, Victoria platforms and interchange level. There is a lift guide in between them and signs above them saying these are both "lift B" and where the lifts go. One of the walkways on the interchange level. A light tiled floor and a curved ceiling stretches out for a long way ahead. On either side of the walkway there are large posters with advertisments. On the left of the image is a metal railing which runs down the middle of the walkway and splits the walkway in half and encourages people to stick to the "keep right' system in the stationOne of the walkways on the interchange level. There is beige tiled flooring and curved walls stretching out far ahead. There is a metal grab rail on the left of the image which runs down the middle of the walkway and splits it in half. This encourage people to stick to the "keep right" systemOne of the Piccadilly platforms. Picture has been taken on the raised part of the platform and is level with the train doors. A train can be seen stopped on the left. The edge of the platform is marked with dark tactile markings and a painted yellow line. Overhead is a small sign which has symbols to show this raised area provides step-free boarding onto the train. Further up the platform you can see the platform lowers back down and there is then a step up from the platform onto the trainInside the lift that travels between the Piccadilly line and the interchange level. There is another set of doors straight ahead and a grab rail on the leftA lift guide for all the lifts in the station. At the top it says "lift guide" followed by "lift C" in a red box. Lift C is also highlighted in red on this lift guide. This makes it easy to see which lift you are currently using. The visual guide also shows where the others lifts are and which parts of the station they travel to. The other lifts are all coloured blue compared to the lift you are currently using which is coloured redOne of the Victoria platforms. The edge of the platform can be seen on the left and is marked with dark tactile markings and a painted yellow line. The image has been taken on the raised section of the platform and overhead is a small sign with symbols showing this area provides step-free boarding onto the trainA view of the raised section on one of the Victoria line platforms. Just in front of my wheelchair you can see the platform has an incline that then becomes a raised section on the platform. This area provides step-free boarding. The part of the platform that has an incline has a darker tile on the floor to differentiate it from the rest of the flooring. The edge of the platform is on the left and is marked with dark tactile markings and a painted yellow lineOne of the Jubilee line platforms. The image has been taken on the raised section of the platform. The edge of the platform can be seen on the right and is marked with dark tactile markings and a painted yellow line. Above is a small sign with symbols highlighting this area provides step-free boarding. On the right are some adverts on the wall and some seatingOne of the Jubilee line platforms, the edge of the platform can be seen on the right and is marked by dark tactile markings and a painted yellow line. In the image you can see that the platform inclines up to a raised section. The incline and raised part of the platform has a darker flooring compared to the rest of the platform to differentiate it.

    Overall Rating

    Rating Emoji

    Good

    Green Park is a large Underground station with step-free access to all of the lines that stop here, which are the Jubilee, Piccadilly and Victoria lines. The distances between the different platforms and the exits are some of the longest I’ve seen in a Tube station and so those who struggle walking long distances might find it difficult to navigate this station. The station can also get really busy which can make it even more difficult to navigate these long distances. There is step-free access from street to train on all three of the lines that run through the station. This means that for those that need step-free boarding, like myself, you can do this on any platform without the need of a boarding ramp. On all of the platforms, there is a raised section of the platform which is higher than the rest of the platform and this is the only part that is level with the train. If you were to try and board at any other part of the platform, there would be a significant step up into the train. The raised sections are level with the train when it has stopped at the platform, offering step-free boarding and disembarking.

    Disabled Access In and Around

    Rating Emoji

    Good

    There are two step-free entrances to the station. One is a lift that comes up onto Piccadilly, by a bus stop and next to The Ritz. The other is a ramp that leads into The Green Park; this is a park just next to the station and leads towards The Mall and Buckingham Palace. The ramp has grab rails on either side and down the middle. Inside the station ticket hall there are ticket machines available and staff around the area. There are ticket barriers that you have to pass through to continue towards the platforms. There are wider barriers available for those in wheelchairs, who have assistance dogs or other mobility equipment, as well as for those with prams and children, luggage, or any other reason you might need more space. Once you have passed through the ticket barriers, there are escalators that lead further down into the station. The lift is easy to miss as it is tucked off to one side but there are overhead signs and there are always members of staff by the ticket barriers if you’re unable to spot the lift. There are two lifts available from the ticket hall which travel to the interchange level and Victoria line platforms. These are fairly large lifts with grab rails and tactile buttons. There is also a visual lift guide showing which lift you are currently using, where it goes, and where to find the other lifts in the station. There are also signs above the two lifts which say “Lifts to Jubilee, Piccadilly, and Victoria lines”. On the interchange level there are long corridors that lead to the Piccadilly and Jubilee lines. Some of these walkways have gradual inclines, where there is an incline there are grab rails on either side and down the middle of the walkway. There is a “keep right” system in place throughout this part of the station. The distance between some of the lifts is incredibly long. There is occasionally some seating along the way but you might have to walk quite a distance before you reach it. The lifts from the interchange level down to the Piccadilly platforms and the Jubilee platforms are located in separate parts of the interchange level and are smaller than the lifts to the ticket hall. They still have grab rails in them and tactile buttons. On the platforms, there are always some seating options available and help points which can connect you to station staff if you require assistance or need to alert them to an emergency. As with most Underground stations, there are overhead digital signs which provide information about incoming trains and the edges of the platform are marked with tactile markings and a painted yellow line. All of the platforms at this station have raised sections which is where you would need to board the train for step-free boarding. These raised areas are also marked with an overhead sign which has symbols to show that is where step-free boarding onto the trains is.

    Accessible facilities: Lift to all areas, Step-free entrance, Seating at regular intervals, Step-free access to most areas

    Parking & Transport

    Rating Emoji

    Good

    I travelled to this place by train

    At this station you can get trains on the Jubilee, Piccadilly and Victoria lines. - The Jubilee line offers: westbound services towards Stanmore and eastbound services towards Stratford - The Piccadilly line offers: westbound services towards Uxbridge, Rayners Lane and Heathrow Terminals 2, 3, 4 and 5 and eastbound services towards Cockfosters - The Victoria line offers: northbound services towards Walthamstow Central and southbound services towards Brixton There are a number of bus stops outside the station on Piccadilly. From these stops you can get the buses 9, 14, 19, 22, 23, 38, N9, N19, N22, N38, N97, and PL-1.

    Staff

    I didn’t require assistance at this station so I didn’t interact with staff, but there was staff available in the ticket hall and help points regularly placed around the station.

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