Hamilton Bus Station SPT

Date of visit: July 2015

I have experience of challenges around: hearing and moving around.

Overall Rating

Hamilton Bus station is in the town centre area and is a very busy place most of the day. The Bus station is level through out with a number of stances available. However could not see any signage to indicate which buses left from which stance as no major display board. Each stance has an indication of the service numbers that use the stance.

Disabled Access In and Around

There are at least 3 ways in to the bus station 2 from the shopping area and one from the train station side these were all level access areas. Off course because of the nature of the venue it is going to be a busy place at certain times of the day.

Parking & Transport

There is parking next to the bus station however we did not visit this area. This is a good few minutes walk for someone with a disability. There is also a Taxi rank on the far away side of the station we did visit the Taxi rank and it had a number of car able to take wheelchairs. However we did not visit the train station area.

Accessible Toilets

There is one accessible wheelchair toilet this is located on the closed in side of the bus station next to the ticket office and shop. The disabled access toilet is next to the main toilets. It can be opened with a Radar key and is off a good size and there was room for a carer if required. What was impressive was the fact that it had two SOS Buttons one at a good level for someone in a wheelchair and the other at floor level. this looked a much better idea than the red cords that get tied up all the time.

Staff

0

We had no contact with staff and in fact the only staff we noticed were directing the buses in and out of the station

Additional Information

This is also a venue that is used by a number of coach tour firms for people going on Holiday.

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