Wheelchair request and assistance
4
4
Date of visit: March 2015
I have experience of challenges around: moving around
Overall Rating
Good
I temporarily needed wheelchair assistance in the Atlanta airport. Ordered service through my airline. Wheelchair area was close to drop off, sign in was quick and service was efficient. Helper asked if I needed to stop at the restroom or elsewhere. Friendly, solicitous of my ability to walk when needed. Wheelchair was waiting at my destination.
Disabled Access In and Around
Average
Accessible Toilets
Average
I saw or saw signs to an accessible toilet but didn't need it.
Staff
Good
Additional Information
Received same great service at San Antonio and Austin. Last minute gate change on return to Atlanta. Took a few minutes but wheelchair assistance showed up within 10 minutes. Helpers were friendly and I felt concerned for my welfare and comfort.
