Accessible and Friendly
4.5
4.5
Date of visit: November 2015
I have experience of challenges around: hearing and moving around.
Overall Rating
Excellent
Heart of Gold, a family business, have 2 shops in the Brentwood. The one selling new jewellery is very accessible as it has a large door that has a slightly sloped entrance. The shop is well stocked with contemporary pieces with a very wide range of prices. The staff are very friendly and always greet you with a smile. Nothing seems too much bother. The sister shop across the road sells second hand items and does watch repairs. It is a tiny shop that only has room for a couple of staff and customers. This should not put you off they are lovely people
Disabled Access In and Around
Excellent
As explained earlier there are 2 Heart of Gold shops. Main shop is the most accessible. Wide door with a very slight slope leading into the shop.
Parking & Transport
Average
Brentwood town centre has 3 car parks that all have disabled parking. 2 in William Hunter Way - Sainsburys that has a large disabled section. The council car park - the disabled area is set aside from the main car park and has about 20 spaces. There is a further multi storey car park in Coptfold Street. High Street disabled spaces are found outside Iceland.
Accessible Toilets
Average
Toilets in High Street are underground and have quite a steep slope down wi3 steps at the bottom. No diabled toilet. . Further toilets available through at the back of the Bay Tree Centre Which has a diabled toilet. Sainsburys in William Hunter Way has toilets
Staff
Excellent
Lovely!!!!
Additional Information
Yes I would recommend both stores. Even though the 2nd store is very small the staff will make you welcome
