Thanks Barbados

4.5

Leaving Heathrow l was a bit apprehensive however the wheelchair was waiting for me and the airport staff took me straight through to my taxi point. The return journey however was horrendous all g...

Special Assistance

1.5

1 like

I felt the assistance could have been better and it could have been made clearer what assistance options I had in place for that day. I have now travelled through Aberdeen airport and their assist...

Airport Assistance

5

1 like

I requested airport assistance (category 2). The staff were really and helped every step of the way. I used a wheelchair through security and the staff took me to the assistance lounge. The staf...

Fantastic service and assistance

4.5

1 like

Having arrived from Edinburgh this was a hassle free connecting service between flights. The Airport staff could not have been more helpful, they noticed my lanyard immediately and offered assista...

Heathrow bad news for disabled passengers

1.5

3 likes

Whilst the accessibility features around Heathrow Terminal 1 and other terminals are generally good, distances are often quite large and it is best (in theory) to request assistance. The trouble...