Step free but PA lounge feels like a holding pen
This review is for Terminal 4 Heathrow Airport which I used to fly with Air France by. It includes my outbound and inbound flights. It serves European and international flights. The terminal has...
Heathrow Terminal 3 "Special" Assistance
Booked 4 tickets with BA from Term 3 Heathrow to Toulouse. France. Also booked wheelchair assistance for 3 of the 4 travelers. Special assistance is a long way from bag check, in terminal 5 th...
Excellent service
I was travelling by air for the first time since using a wheelchair. I was helped to the airport and helped to check in by my sister and was meeting the person I was travelling with at the airport...
Disabled Help (NOT)
I has requested help to get from Terminal 5, London Heathrow, to Terminal 2. As my flight from Glasgow was delayed, when I arrived at Terminal 5, the person who was to help me, told me, he finishe...
Horrible experience
Pre-booked assistance for arrival wasn’t there. Used a wall phone and after 30 min wait one wheelchair turned up - we were two people needing support. One of us limped alongside the wheelchair in...