Airport Assistance
5
5
Date of visit: January 2020
I have experience of challenges around: a hidden impairment and moving around.
Overall Rating
Excellent
I requested airport assistance (category 2). The staff were really and helped every step of the way. I used a wheelchair through security and the staff took me to the assistance lounge. The staff offered to help me with my luggage at various stages. I also wore my sunflower lanyard during my journey (this raises awareness that I am invisibly disabled) which I think helped. I also noted that there was a changing places toilet. A really great experience and has made my travelling so much easier!
Disabled Access In and Around
Excellent
Parking & Transport
Excellent
Accessible Toilets
Excellent
Staff
Excellent
Browse nearby places
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Holiday Inn London Heathrow Bath Road
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Hilton London Heathrow Airport
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British Airways Heathrow
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Premier Inn London Heathrow Airport Terminal 5
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Sofitel London Heathrow
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Browse nearby places
London Heathrow Marriott Hotel
0.00 km
American Airlines Heathrow
0.35 km
Renaissance London Heathrow Hotel
1.32 km
Holiday Inn London Heathrow Bath Road
1.36 km
Hilton London Heathrow Airport
1.44 km
British Airways Heathrow
2.24 km
Premier Inn London Heathrow Airport Terminal 5
2.32 km
Hilton Garden Inn London Heathrow Airport
2.44 km
Sofitel London Heathrow
2.62 km
Travelodge London Heathrow Central
3.21 km
