Lovely restaurant, great staff but awkward toilet
4
4
Date of visit: October 2023
I am a carer or friend of a disabled person. I have experience of challenges around: accessing toilets, hearing and moving around.
I use or have experience of: changing places toilet, disabled toilet, hearing aid or cochlear implant, walking aid, wheelchair
Overall Rating
Good
The restaurant is in a lovely position overlooking Loch Ryan. It has easy access.
Disabled Access In and Around
Excellent
There is a lowered kerb beside the Blue Badge space and it is easy to wheel a chair up the paved ramp. The floor of the interior is hard and again very suitable for a chair. There is plenty of room inside. There are dining bubbles outside and these too have been made accessible.
Parking & Transport
Excellent
There is one space for Blue Badge holders, but the rest of the car park is tarmac and close to the entrance, so it was easy to access the restaurant.
Accessible Toilets
Average
The entrance to the toilet is in a passageway and requires a very tight right hand turn - so tight I had to lift the back of the chair to get it round. See picture 6. Once inside, there is room for a wheelchair user and assistant and there are grips on both sides. There is not a red cord.
Staff
Excellent
The staff were cheerful, efficient and helpful. Particular thanks to Fiona who served us.
Additional Information
The restaurant has an extensive menu with a particular emphasis on seafood. However, I had a very nice vegetable pancake.
