Accessible pleasant restaurant with views of the river
4
4
Date of visit: May 2019
I have experience of challenges around: moving around
Overall Rating
Good
Pleasant restaurant - light and bright with interesting views over the river; accessible toilet at reception. Limited disabled parking and cobbles to contend with to get from car park to hotel door; staff advised ask to use the rear Riverside doors for unfettered access to the hotel and restaurant
Disabled Access In and Around
Excellent
Access as recommended by the rear doors to the hotel on the riverside. Can be somewhat chilly and windy depending on the weather obviously to get from car park to these doors! Once inside the hotel and restaurant are fully accessible with level access to and around the restaurant. A variety of seats from freestanding to banquet.
Parking & Transport
Average
Large car park adjacent to the hotel but only one disabled space allocated close to the flat paving stones which run around the hotel many other parking spaces but this means crossing uneven cobbles. There are bus stops not far from the hotel and many taxis passing regulate.
Accessible Toilets
Excellent
Accessible toilet down small corridor adjacent to reception; large uncluttered clean toilet with appropriate grab rails etc.
Staff
Good
Friendly welcome with a smile from reception staff despite obvious busy times. Restaurant staff business-like and pleasant, moving chairs to allow access to tables at rear of restaurant. Cleaning staff encountered perchance on the way to the toilet what extremely friendly and helpful, ensuring toilet doors opened and access unfettered
Additional Information
Didn't explore menu or range of food and drink as was on a pre bought afternoon tea which was reasonable and easy finger foods for those with manual dexterity issues
