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    Hotel du Vin

    Royal Tunbridge Wells

    Brief visit for afternoon tea

    5

    Date of visit: May 2016

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Excellent

    This was a visit to see a cruise company 's presentation. Afternoon tea was laid on. I didn't have the opportunity to inspect the whole hotel but everything I saw on the ground floor appeared to be accessible. The staff were helpful and accommodating and the tea was lovely!

    Disabled Access In and Around

    Rating Emoji

    Excellent

    Ramp up to main door and staff rushed over to see if I needed both doors open. All areas on ground floor seemed to be accessible and there was a lift.

    Parking & Transport

    Rating Emoji

    Average

    Small car park. Didn't notice any disabled spaces but there is a large multi-storey very close by

    Staff

    Rating Emoji

    Excellent

    Only really came across lady on reception who was friendly and helpful.

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