Disabled Access Room
4
4
Date of visit: July 2016
Overall Rating
Good
Although I am not a wheelchair user, or in use of any other aids, I was impressed with the facilities at the hotel. I was given a suite which contained a wet room, low sink, and a drop down hand rail next to the toilet. I stayed on the fifth floor, and there was level access via a lift located in reception; however the lift was narrow and may be a potential problem for larger wheelchairs and other big aids. The beds in the room were low, and very narrow, this could potentially be a problem regarding transfers.
Disabled Access In and Around
Good
There was a lift available to all floors, however it was narrow so it may be a potential problem for larger wheelchairs and aids.
Parking & Transport
Bad
I am unsure if there was parking available at the hotel as I went via train. Piccadilly station is located near the hotel, with wheelchair taxis available from outside the station.
Accessible Toilets
Excellent
The suite had a wet room, which had a pull down hand rail situated next to the toilet. I am unsure whether all suites contain a wet room, or if it has to be requested when booking.
Staff
Poor
The reception was quite small, and therefore during busy periods it was hard to communicate with the staff.
