Good location but do not expect hotel standards
4
4
Date of visit: July 2026
I have experience of challenges around: accessing toilets and moving around.
I use or have experience of: disabled toilet, wheelchair
Overall Rating
Good
Very good location Advised in advance no parking on site Bedroom suitable with twin beds and low ledge at side of bed Shower room/Toilet well laid out with "sturdy" toilet seat - shower chair Charging points not at bed so not so easy to charge phone I do not consider this as a hotel it is of a standard similar to Travelodge/Premier Inn Negative - only one lift working - long wait for lift that was operational- no thought from fellow travellers given to wheelchair user who NEEDED access to lift - my carer chose to walk down stairs Reported lift this to reception who were aware that the lift was not working - I was not advised at check-in At check-in evacuation requirements for myself were completed on a form Very expensive at £196 per night
Disabled Access In and Around
Good
Accessible facilities: Step-free entrance
Parking & Transport
No parking available - advised in advance Used public transport
Accessible Toilets
Good
Facilities: Accessible toilet
Staff
No particular staff member stood out - the reception area was crowded and not particularly welcoming
Additional Information
Venue chosen due to location - considered expensive for what it was Disabled access and facilities however better than most
